Shipping policy
Delivery Expectations
NEMO Equipment is operated by nemoequipmentusk.
Last updated: September 21, 2026
The guide below follows each stage of a typical store interaction.
Stage 1
Order processing and cutoff
Orders are normally prepared within 1–2 business days. The order cutoff is Weekdays 5 PM Pacific Time. Orders submitted after the cutoff begin processing on the next business day. Weekends and public holidays are not business days.
Stage 2
Shipping cost
Free Standard shipping is available on all eligible orders with no minimum order amount. Estimated delivery is 3–5 business days after processing.
Stage 3
Delivery estimates and tracking
Estimated delivery is 3–5 business days after processing. Available tracking information is sent to the contact details supplied at checkout. Carrier events, severe weather, address issues, and events outside our control can affect an estimate.
Stage 4
Shipping area and address accuracy
We currently describe service for United States. Customers must enter a complete and deliverable address. Checkout availability and the final shipping amount control when a destination is not eligible.
Stage 5
Shipping origin and fulfillment
Orders ship from 727 N Ash St, Ada, Oklahoma, 74820, United States. Carrier: USPS. Fulfillment partner: No third-party fulfillment partner. nemoequipmentusk fulfills orders according to the published method and stated shipping origin.
Stage 6
Shipping support
Contact support@nemoequipmentusk.shop or 313-970-4849 with an order number if shipping assistance is needed. nemoequipmentusk is located at 727 N Ash St, Ada, Oklahoma, 74820, United States.